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For those living in remote areas where there is no or very slow Internet connection, Scytl has developed a telephone voting system that enables any voter to cast their vote privately with a standard land line or mobile phone.
The telephone voting process is very intuitive while ensuring the highest levels of security an privacy. It is carried out in three steps:
· Voters call the phone number provided by the Election Authority, securely authenticate themselves and vote by calling out their preference or using the keypad of their phone.
· The vote is encrypted, digitally signed and sent to the ballot box. A verification code is called out.
· The tally process is identical to Internet voting.
Telephone voting can be as secure as traditional paper-based voting provided that adequate security and accessibility measures are adopted:
· Voter Privacy:
Is ensured by sealing the votes in digital envelopes and breaking the correlation between the votes and individual voters by the time votes are being deciphered.
· Accessibility:
Clear audio instructions are provided to voters, making it extremely simple for them to vote, even in the case of complicated ballots where large numbers of candidates have to be ordered preferentially. It easily adapts to local pronunciation so that candidates names do not get confused and supports other advanced features like volume and speed control.
Similarly to Internet voting, a verification receipt will allow voters to verify that their vote has been recorded by the system as cast.
Success Case: State of Victoria - Australia
The Australian State of Victoria implemented Scytl’s telephone voting technology during their General Elections in November 2010. This system helped enfranchise Victoria’s citizens with disabilities as well as remotely located voters. Voters were able to vote from home or polling centers. Some mobile voting centers were implemented to help hospitalized voters and elderly people cast their vote. Scytl’s telephone voting system was available in 12 languages.